Contact information
We would love to hear from you.
For all customer care, order, shipping, return, sizing or general enquiries, please contact us using the details below.
CUSTOMER CARE
Email: Spere@spereswim.com.au
We aim to respond to all enquiries within 72 hours during business days.
Please note that response times may be slightly longer during collection launches, sale periods, public holidays or high-volume periods.
ORDER ENQUIRIES
For questions about an existing order, please include your order number in your email so we can assist you as quickly as possible.
This may include enquiries about:
- order confirmations;
- shipping and tracking;
- address changes;
- returns;
- faulty items;
- sizing support; or
- product questions.
RETURNS AND FAULTY ITEMS
For faulty item enquiries, please email us at Spere@spereswim.com.au with your order number and any relevant details, please also include clear images of the issue so our team can properly assess your request.
Please refer to our Returns Policy for full details before submitting a return request.
SHIPPING
All Sperè orders are packed and shipped in-house from Sydney, Australia.
For shipping timeframes, international delivery information, duties and taxes, please refer to our Shipping Policy.
BUSINESS INFORMATION
Sperè
Business name: Spere Swim
ABN: 39 785 500 930
Location: Sydney, Australia
SOCIAL MEDIA
Follow along for collection updates, restocks, behind-the-scenes content and brand news.
Instagram: @spereswim
TikTok: @spereswim
PRESS, COLLABORATIONS AND PARTNERSHIPS
For press, influencer, collaboration or partnership enquiries, please contact:
Email: Spere@spereswim.com.au
Please include a brief description of your enquiry, along with any relevant links, media kit or social profiles.